When it comes to maintenance services, one size doesn’t fit all. To match your specific maintenance needs, we now provide more flexible maintenance offering with more options and combinations to choose from.
After listening to our customers’ feedback, we decided to renew our offering from top to bottom. With more flexibility as well as more options and combinations to choose from, our renewed KONE Care™ maintenance service offering is designed to meet your specific needs, big or small.
We now provide you with a wide range of maintenance services to match your individual needs. From our flexible offering you can choose to include only the services you want.
If something would happen we’d already know – thanks to our new intelligent services. With real-time data directly from your equipment, we can better predict the need for maintenance.
Using our new digital channels, you and your team can keep up-to-date on both equipment and maintenance work status at all times. Our new KONE Mobile application is available for our maintenance customers.
See what our clients have to say about us
“KONE is reliable, and it has good service and prices. In particular, the fact that KONE is reliable and honest, and that KONE repairmen are good, makes me want to recommend them.“
Building Owner, Sweden
“If there is a problem, we call the KONE maintenance and they come straight away. The lift hardly ever fails, and we don't have any problems with it."
Housing Owner Association, Spain
“KONE is a reliable operator. The response times are as agreed, the maintenance is done regularly, and the deliveries work. The repair calls are being replied quickly.”
Building Owner, Finland
“When we call, KONE service desk responds quickly. They're available and listen to us, there are no problems. All the requests I've made so far have been met.”
Government and Municipalities, France
“When you call KONE maintenance and need KONE service technician to fix the problem, they turn up on time, they are polite, and all-round good at what they do. This new building has been open for 17 months, and we have had no problems.“
Tenant, UK
“KONE is a reliable partner. The reliability is based on the fact that the job gets done - maintenance, sales service, and the on call service work. KONE sales service is reliable and professional.”
Facility Manager, Finland
“When we called the KONE emergency service, they responded quickly. We have a maintenance service contract, and KONE service technicians come regularly for a visit for the technical part of lifts.”
Building Owner, Belgium
“KONE’s availability to listen is good and they're proactive. KONE team finds solutions to solve difficulties, including solutions that go beyond the standard.”
Housing Owner Association, Italy
We have redesigned the way we offer our services to match our customers’ diverse and changing needs.
